Cookie Policy

This Cookie Policy explains how www.neatplanterco.com uses cookies and similar storage technologies to ensure standard functionality and support operational operations for visitors across Europe.

1. Website Operator & Operator Identity
   This website and its associated online services are operated directly by the brand operator under the following identity details:

Operating Address: Dorfstraße 26, 24616 Hasenkrug

Email Contact: control@neatplanterco.com

Telephone Contact: +49 15236974934

2. What Are Cookies?
   Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your browser, remember user settings across pages, and support essential functions such as maintaining items within your shopping cart during a browsing session.
3. User Consent & Cookie Consent Banner
   In adherence to European Union directives and German legal requirements regarding digital privacy (specifically ePrivacy guidelines and GDPR):

Voluntary Preference Selection: Non-essential cookies (such as performance or analytical tracking cookies) are never deployed automatically upon visiting www.neatplanterco.com.

Consent Requirement: Non-essential cookies are activated exclusively if and when a visitor provides explicit agreement by clicking the “Accept” button on our Cookie Consent Banner.

Managing Preferences: Visitors retain full rights to accept, decline, or alter cookie preferences at any time through their web browser settings or by updating consent choices on our website banner.

4. Categories & Retention Periods of Cookies
   Cookies utilized on www.neatplanterco.com are stored for predefined durations in accordance with applicable statutory standards:

Essential / Strictly Necessary Cookies:

Purpose: These cookies are fundamental for the operational stability of the shop, enabling core functions such as page navigation, secure access, and cart retention during checkout.

Retention Period: Session-based (deleted automatically once the browser is closed) or up to 30 days for persistent functional preferences.

Functional & Analytical Cookies:

Purpose: Used to understand aggregated site interactions and improve user interface responses when explicit consent is provided.

Retention Period: Retained for a maximum period of 12 to 24 months, or until consent is revoked by the user.

5. Third-Party Cookies & External Processing
   To facilitate transaction handling and maintain site integrity, third-party cookies may be deployed under specific operational circumstances:

Payment Processing Cookies: Third-party operational cookies associated with transaction security and processing are managed by our designated payment processor, Stripe. These cookies evaluate standard transaction parameters to prevent fraudulent payment activities and ensure processing stability during checkout.

Data Processing Scope: Third-party cookies managed by Stripe process technical data strictly in connection with transaction execution and in accordance with GDPR compliance guidelines.

6. Managing and Deleting Cookies
   You can control and manage cookies through your web browser parameters. Most browsers allow you to decline or delete stored cookies. Please note that disabling essential cookies may impact the availability of standard online shop features, such as shopping cart functionality or order submission.
7. Merchant Identity & Contact Details
   For inquiries regarding this Cookie Policy or data privacy preferences, please reach out using the following contact details:

Email Contact: control@neatplanterco.com

Telephone Contact: +49 15236974934

Address: Dorfstraße 26, 24616 Hasenkrug